Dajuma like all other hotels in Bali is facing a major crisis due to the coronavirus pandemic. Our reservations have been dropping drastically as well as our revenue.
In this unusual context, we would like to reach 2 objectives:
1- Convince our guests not to panic by cancelling all their reservations, including those far in time. We already changed our cancellation policy last week by allowing cancellations until the day before the stay and to change the dates of the stay at no extra cost. In spite of these advantageous conditions and without any risk for the customer, reservations even distant in time continue to be canceled and create a certain stress with our staff. The best decision you can make if you are desirous to help us is definitively to maintain your reservations as much as possible or change them, but not to cancel them.
2- Keep our staff, their families and our guests in good health: because the impact of the pandemic is still almost inexistant in Bali, most of Balinese people don’t observe enough prevention. So we explained to our staff to be very careful with this virus by applying some simple rules between the staff and also with our guests: keep 1 meter distance with people, always cough in the elbow, do not shake hands, wash regularly hands after touching any object not part of the usual environment, especially metallic ones, limit as much as possible the trips and to meet as few people as possible including the family if not in the same village. By applying these simple rules, hopefully we will drastically reduce the risk of contagion in our preserved West Bali and keep our staff and our guests in good health.
We look forward to welcoming you again soon! Please help us by not cancelling your reservations.